Weird login issue

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Moderator: Rock

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derenhock
Posts: 1
Joined: Mon Sep 19, 2016 10:30 am

Weird login issue

Post by derenhock »

Hello,

can you think of any reason why i'm able to install and use TE3 on 95% of my sites fine but there are few where after succesful installation i can't login and instead get an HTTP ERROR 500?

I've looked inside TE3 error log and it says:

"PHP Fatal error: <br>The file <b>/var/www/www-root/data/www/**********/***/ver_update.php</b> was encoded with the PHP 5.5 ionCube Encoder and requires PHP 5.5 to be installed. in Unknown on line 0"

I just can't understand why only few sites/domains do this. The settings are the same everywhere (including PHP version and Ioncube version) and i already tried to delete whole domain and create again with same results.

Any idea?

Thx.
Rock
Posts: 226
Joined: Tue Dec 16, 2014 6:11 pm

Re: Weird login issue

Post by Rock »

Hello, derenhock.

Could you send us a PM with TE3 login details for one of the sites, where you are experiencing issues; and if it's possible FTP login info so we can check it?

Best regards,
Rock
I am a moderator on this forum and I handle part of TE support. ICQ: 651089602
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