lost visitors

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Moderator: Rock

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Dillerwm
Posts: 11
Joined: Mon Mar 06, 2017 1:39 pm

lost visitors

Post by Dillerwm »

TE3 sees only about 1/5 of incoming visitors. But at the same time it sees all activity: how many clicks on the video, even from invisible visitors. Example: from another site, 50 people were sent to my site. They сlicked 60 times to video. But in my TE3 I see that only 10 visitors came and they clicked 60 times on the video. Accordingly, I do not see adequate statistics.
What can be wrong?
Installed 5 copies of TE3, on two sites all is well, on other three - this bug.
Rock
Posts: 226
Joined: Tue Dec 16, 2014 6:11 pm

Re: lost visitors

Post by Rock »

Hello, Dillerwm.

Could you please PM your TE3 login details so we can check?

Best regards,
Rock
I am a moderator on this forum and I handle part of TE support. ICQ: 651089602
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