I cannot login

If you find a bug, please report it here. Additionally, send us a private message and include detailed description, your domain, username and password for your TE . We will review and fix the problem ASAP.

Moderator: Rock

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lecastor
Posts: 2
Joined: Thu Jul 26, 2012 2:29 am

I cannot login

Post by lecastor »

Hi,

I updated my te3, but now, I can't login or reset my password !

I put index.php on 705, but the issue is still there.

Help !
texpert
Site Admin
Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: I cannot login

Post by texpert »

Hi,

have you checked te3/tedeta folder and sub-folder (also files) permissions, this is not related to index.php permissions?
You can hit me up on ICQ 374821862 and we will find a solution.


best regards,
Alex
lecastor
Posts: 2
Joined: Thu Jul 26, 2012 2:29 am

Re: I cannot login

Post by lecastor »

Hi,

index.php is 604, te3/tedata is 705, sub folder are 705, files are 604.

When i try to have another password, it's written : Security code is incorrect! , but the code is good ! (4 digits)

Bye
texpert
Site Admin
Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: I cannot login

Post by texpert »

Hi, try to delete tedata/idata/userdb.dat and run the install.php again and you will get a new password.

best regards,
Alex
oracle
Posts: 11
Joined: Sun Dec 12, 2010 2:17 pm

Re: I cannot login

Post by oracle »

trying to do this i get the following error from install.php

"Failed, please fix write permission problems, before you proceed with the installation."
I chmoded all folders to 777...
Rock
Posts: 226
Joined: Tue Dec 16, 2014 6:11 pm

Re: I cannot login

Post by Rock »

Hello, oracle.

You need to chmod all files in tedata directory to 666. Try this:

Code: Select all

cd /PATH/TO/te3/tedata/
find . -type d -exec chmod 777 {} \;
find . -type f -exec chmod 666 {} \; 
Let me know if it works.
Rock
I am a moderator on this forum and I handle part of TE support. ICQ: 651089602
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