Can't update or run install.php

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seomanager
Posts: 15
Joined: Thu Jun 09, 2016 12:03 am

Can't update or run install.php

Post by seomanager »

Hello,
I have several websites with tradexpert installed and they a ok now,
but after latest TE3 was released there is an issue with one website

It can't update from dashboard, i can't upload install.php and run it in TE3 folder:

Always see the message:

Code: Select all

"Sending request ... Error: php_network_getaddresses: getaddrinfo failed: Name or service not known [0]"
Domain's error log contains almost the same message:

Code: Select all

[26-Mar-2018 17:33:40 UTC] PHP Warning: fsockopen(): unable to connect to tradeexpert.net:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /home/admin/web/xxx/install.php on line 586

27-Mar-2018 08:40:20 UTC] PHP Warning: fsockopen(): unable to connect to tradeexpert.net:80 (php_network_getaddresses: getaddrinfo failed: Name or service not known) in /home/admin/web/public_html/xxx/install.php on line 586
The Server was reviewed by Linux Administrator several times and he found nothing
Says, that all is ok and except tradeexpet script there are no errors
Even access to domain tradeexpert.net from the server works


Could you advice something how can i resolve this issue and update to 3.321?
seomanager
Posts: 15
Joined: Thu Jun 09, 2016 12:03 am

Re: Can't update or run install.php

Post by seomanager »

It seems resolved after "Sync Sites"
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