Trade Expert Support Forum

Hello.

It seems I am having trouble with version 3.281 about its ability to close and cleanup sessions for historical trade data.
My server limits for sessions seems to get exceeded and my sites crash.

My host had to create a cron to cleanup /tmp sessions daily. In turn, this is deleting all my TE3 trade history data every 24 hrs.

This is what they said to ask about, "ask them if they can move any historical trading data from /tmp to another folder: /var/www/site.com/te3".

I am not sure if this a TE3 bug or server related.

I am sending you a PM also with additional info.

Hello TA2,

we have never encountered this issue before and it most probably is server related. We'll take a look at it and let you know.

Best regards,
Rock

Still having issues. My host is asking this:

It is possible that permissions are incorrect causing temp files to be stored elsewhere.

Does the script vendor have a sheet / installation instructions showing what file / folder permissions should be?

Thank you.

Host wants to know where the history stats are stored.

History stats are stored in tedata/stats/history.


Best regards,
Alex

Hello.

Host ran this:
cd /PATH/TO/te3/tedata/
find . -type d -exec chmod 777 {} \;
find . -type f -exec chmod 666 {} \;

with no effect on storing daily history stats. They are still not being recorded. However I see the monthly stats are showing some history.

The same thing appears to be happening on a fresh install on a different site that is not entirely active yet but still is recoding ins, but without daily history being recorded.

More info in private msg..

It appears this was a server related issue and has been resolved.

[Case Closed]

Hello again.

We're glad to hear that your issue has been resolved.
Case Closed

Best regards,
Rock