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Cron / cstat_in issue

Posted: Mon Jul 27, 2015 11:04 am
by basileus
Hello,

We have problems with TE cron.
In the admin area (in the footer) it says: Task failure: 17h 35min
File tedata/refdata/error.dat exists, but it is empty.

Code: Select all

$ ./cstat_in
Delaying for 3 seconds...
And stuck for several minutes.
And in process list we can see for many instances running (cstat_in).

Could you advice how can we fix this?

TE version: 2.211 (Paid version)

Re: Cron / cstat_in issue

Posted: Mon Jul 27, 2015 4:32 pm
by texpert
Hello basileus,

sorry but we do not support TE2 any more and it's out dated, because TE3 is out for 5 years already and it's updated all the time, so please upgrade to TE3.

Best regards,
Alex

Re: Cron / cstat_in issue

Posted: Tue Jul 28, 2015 12:53 pm
by basileus
Hello,

I have found how to install a new instance of TE3.
Is there any way to upgrade?
We would like to keep traders list and stats.

Can we use license from TE2 on TE3?

Re: Cron / cstat_in issue

Posted: Thu Aug 27, 2015 10:51 am
by basileus
Hello,

So there is no way to upgrade from TE2 to TE3?

Re: Cron / cstat_in issue

Posted: Thu Aug 27, 2015 11:12 am
by Rock
Hi, basileus.

The procedure to migrate is described in our user manual:
http://wiki.tradeexpert.net/doku.php?id=te3:migrating

Best regards,
Rock

Re: Cron / cstat_in issue

Posted: Thu Oct 29, 2015 6:44 pm
by basileus
We've installed TE3 and migrated there trades from TE2.
But it is on free license.
How can we use there paid license we used for TE2?

Re: Cron / cstat_in issue

Posted: Fri Oct 30, 2015 9:32 am
by Rock
Hello again,

I'm glad you've successfully migrated to TE3. Regarding the transfer of licence, could you contact us via ICQ: 242240240.

Rock