My statistics show all zeros

[inside]

I installed Trade Expert 2 yesterday and placed in my index.html file the following tag between my HTML headers:
<!--#include virtual="/cgi-bin/te/in.cgi?p=default&$QUERY_STRING" -->

I added a few trades but my statistics still show all zeros from all trades and from S.E. too (although I got hundreds of hits from those sources).

Any idea how to fix that?

Thanks,
Vlad

[texpert]

Hi Vlad,

you said u placed it in index.html ? Do u have SSI parsing enabled for .html files or just .shtml files (check that with your admin). You can also create test.html and test.shtml and put the TE tracking code into both of them. If SSI parsing works, you should see executed javascript cookie code instead of the tracking tag if you view source through the browser. If tracking tag was not executed, it will appear in the same form as you saved it into the file.

regards,
Jim

[inside]

Jim,
Thanks for the reply.
I created test.html and test.shtml and put TE tracking code into both of them.
When I view source through the browser in both of them the tracking tag disappeared (or is replaced with blank).
When I put in both of them the following code for example:
<!--#include virtual="/cgi-bin/te/login.cgi" -->
it works fine and I see parsed code when view source through the browser for both of them.

So it looks that there is some problem with the TE tracking code that I use
<!--#include virtual="/cgi-bin/te/in.cgi?p=default&$QUERY_STRING" -->

and in.cgi returns blanks after parsing.

Thanks,
Vlad

[texpert]

You're right, if in.cgi doesn't return anything then i believe i know what it is. I can see that your o.cgi also displays a message. Delete file called LOCK inside cgi-bin/te/tedata/LOCK
Let me know if that helped.

regards,
Jim

[inside]

Thanks Jim, it is working now, after I deleted LOCK file.