Installation problem

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Posts: 1
Joined: Tue Feb 26, 2019 2:35 pm

Installation problem

Post by ana »

Please, installing the script just create directories then it stops installation with message: "Error: Incorrect TE customer username or password."

I used alphanumeric characters for user and pass
Chmod TE directory to 755
Chmod install.php to 755
PHP Version 7.1.33 (I downloaded the right install.php)

Thank you
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Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: Installation problem

Post by texpert »


have you try to reset your customer password and try it again?

Best regards,
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