Page 1 of 1
Include code does not work
Posted: Mon Jun 15, 2009 7:40 pm
by siteownerman
Hi there, i got the software installed but the include code
<? virtual("/cgi-bin/te/in.cgi?p=default"); ?>
does not work!!!
Can someone give me alternatives???
I tried replacing 'virtual' with 'include' or 'require' already
Re: Include code does not work
Posted: Mon Jun 15, 2009 8:11 pm
by texpert
Do you have a .php extention? If yes, check error logs for any error msgs. Some servers have "virtual" function disabled. In that case ask your server administrator to help you.
Re: Include code does not work
Posted: Tue Jun 16, 2009 5:59 pm
by siteownerman
my webhost disabled the virtual function and does not want to enable it... any other way of including the tracking code?
Re: Include code does not work
Posted: Sun Jun 21, 2009 4:02 pm
by texpert
siteownerman wrote:my webhost disabled the virtual function and does not want to enable it... any other way of including the tracking code?
Sorry i thought i already replied this topic, i had it all written, but it seems like i forgot to submit my reply, damn.
If your webhost doesn't want to enable virtual function, then ask them what function can u use instead. Probably they won't know the answer. At that point, i would switch host.
What you could do perhaps is, that you could install te on "expert.yourdomain.com" and then use remote tracking function (look up for the "remote tracking" function in the manual).
Good luck and let me know, if you have some further quesitons.