Trade Expert Support Forum

When I try to "Customize interface" and try to add some extra colums to my visualization, I get this error:

Error occured
Column name parameter is missing in group 'Last 24 hours' in line 1
Column name parameter is missing in group 'Last 24 hours' in line 2
Column name parameter is missing in group 'Last 24 hours' in line 3
.........
here comes repetitive "Column name Parameter is missing ..." with different group names and line numbers.
.........
Column name parameter is missing in group 'Mobile' in line 4
Column name parameter is missing in group 'Rank' in line 1
Column name parameter is missing in group 'Rank' in line 2
Column name parameter is missing in group 'GNB' in line 1
Column name parameter is missing in group 'GNB' in line 2

Can you give me an Idea of what can be the problem?
Thank You!
Dimitry

Hello Dimitry,

which version of TE3 do you have?
Please PM me your customer username.


best regards,
Alex

I've just sent all requested info to your PM

The problem is not solved!
Still wating for your answer after I've sent all necessary info to your PM

Hey dimitry, no worries, we'll help you. Yesterday i left a msg for you on the ICQ, i'm not sure if u got it or not, but i assume u didn't, since u didn't reply me there

Please help my with my problem, it seems to me that I have other script problems on that domain , not only with customization interface, because of some wrong permissions !

my reply: "can u tell me what are those other problems on this domain?"

-----------------
And i think it's probably not permissions, it's something else ,but it seems to be server config related,we couldn't figure out what it is, so it would be helpful if you could provide details about what else doesn't work properly, anything u have noticed. You can reply to me on ICQ

best regards,
Jim