Error In System Logs

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Th3B3g
Posts: 3
Joined: Sat Mar 27, 2010 9:42 am

Error In System Logs

Post by Th3B3g »

I see much errors in log like:
o.cgi[20065]: segfault at 0000000000000000 rip 0000000000406df1 rsp 00007fffc01bedf0 error 4.
This is script /home/USER/domain.com/cgi-bin/te/o.cgi.

Do you know what this can be maby ?

Thank you for any help.

~ Renaldo,
texpert
Site Admin
Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: Error In System Logs

Post by texpert »

Hi there,

can u send me SSH details and path to your log file in a PM, so we can take a look?

regards,
Jim
menntarra
Posts: 5
Joined: Mon Sep 20, 2010 2:20 pm

Re: Error In System Logs

Post by menntarra »

Hello, i am having the same errors as Th3B3g.

This is from /var/log/messages:

kernel: in.cgi[1145]: segfault at 0000000000000000 rip 0000000000407eed rsp 00007fff45b2f820 error 4
kernel: o.cgi[3953]: segfault at 0000000000000000 rip 0000000000407bdd rsp 00007fffe6381ca0 error 4

This means that cgi fails sometimes... Please help me fix it.Thanks in advance...
texpert
Site Admin
Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: Error In System Logs

Post by texpert »

Hi, yes o.cgi can fail sometimes, but only if environment variables are not set as expected. If "o.cgi" fails, it fails for a reason. For example, It fails on a bot that tries to reach o.cgi if it doesn't send correct data to o.cgi. We're releasing a new version by the end of this year, which will handle such failed requests differently and it won't occur in your err logs anymore.
menntarra
Posts: 5
Joined: Mon Sep 20, 2010 2:20 pm

Re: Error In System Logs

Post by menntarra »

and about the in.cgi ? The same happens to that as well?
texpert
Site Admin
Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: Error In System Logs

Post by texpert »

Yes both interpret requests using a similar method.
alexstup
Posts: 1
Joined: Wed Jul 08, 2009 10:24 pm

Re: Error In System Logs

Post by alexstup »

Hello.
I have same error:
o.cgi[24687]: segfault at 0000000000000000 rip 0000000000407a8e rsp 00007ffff77644f0 error 4
o.cgi[24745]: segfault at 0000000000000000 rip 0000000000407a8e rsp 00007fffe74af710 error 4
o.cgi[24850]: segfault at 0000000000000000 rip 0000000000407a8e rsp 00007fff2d264fa0 error 4

TE version 2.211, CentOS 5.5
texpert
Site Admin
Posts: 719
Joined: Sat Mar 14, 2009 5:54 pm

Re: Error In System Logs

Post by texpert »

This error can occur sometimes if not all the required env variables are available. Usually that means we're not dealing with a real surfer, but a spider or a bot of some kind that doesn't support it. It's not a big issue since it's working fine for normal surfers, but we're aware of it and it will be fixed in the new version.

best regards,
Jim
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